Shop

Connect

Learn

Home

AeroPress

<p>Please contact our Customer Service department by emailing <a href="mailto:onlineordersupport@aeropress.com">onlineordersupport@aeropress.com</a>.</p>

Please contact our Customer Service department by emailing onlineordersupport@aeropress.com.

I have a question about my order.

Website Orders

Shipping Policies

Return and Refund Policy

Backorders

Shipping Damage

Outside the USA?

Shipping & Returns

I have a question about shipping.

Can I cancel or change my order?

Are the prices on this website stated in US dollars?

Discount Codes and Free Shipping

Is the AeroPress Premium fragile?

Does the glass chamber get hot?

Is the AeroPress Premium meant for travel?

My Premium has some small marks on the glass chamber. What are those?

My Premium filter cap gets hot after brewing. What do I do?

What materials go into making the AeroPress Premium?

What is the capacity of the AeroPress Premium?

What size filters work with the AeroPress Premium?

Is the AeroPress Premium dishwasher-safe?

Is the AeroPress Premium microwave-safe?

Is the AeroPress Premium BPA-free?

What kind of coffee does it make?

Does it make cold brew?

What accessories does it come with?

Is the AeroPress Premium easy to use?

I heard you can make all kinds of coffee with AeroPress. What’s the easiest way to start?

AeroPress Premium Glass & Metal Coffee Maker

What grind size should I use?

Am I doing something wrong if it is hard to press?

Some water drips through the coffee and filter before I stir and press. Is that OK?

Why is it important to use a good-quality grinder?

I have heard of people using an "inverted method". Why do they use it?

How much coffee do AeroPress scoops hold?

I want to brew more than one cup. How do I do that?

Why do you recommend brewing with 175°F (80°C) water for dark roasts and 185°F (85°C) for medium and light roasts?

How do I best judge water level in AeroPress Original, AeroPress Go, and AeroPress XL chambers?

Do AeroPress coffee makers make real espresso?

Can you make cold brew style coffee with AeroPress coffee makers?

What is the best coffee for AeroPress coffee makers?

What's the optimal brewing temperature for AeroPress coffee makers?

AeroPress for two: Can you make multiple servings with an AeroPress coffee maker?

How many grams of coffee for AeroPress coffee makers?

What is the best way to brew with AeroPress coffee makers?

My coffee tastes weak. How do I make it taste stronger?

Brewing

Can I clean AeroPress coffee makers in the dishwasher?

What is the best way to store an AeroPress coffee maker?

How do I clean AeroPress coffee makers?

How do I clean the AeroPress seal?

How do I clean build-up out of the chamber?

My food-grade silicone seal is sticky. How should I clean it?

My AeroPress Premium Aluminum Flange or Stainless Steel Filter Cap has developed some hard-to-clean spots. How do I remove them?

Cleaning & Storage

What material do you use for the seal?

What material are AeroPress coffee makers made out of?

Do AeroPress coffee makers contain BPA or phthalates?

Are AeroPress coffee maker parts recyclable?

Materials

AeroPress brewed coffee seems gentler on my stomach than coffee brewed other ways. Why is that?

Does AeroPress brewed coffee have more or less caffeine than coffee brewed in other devices?

Is AeroPress plastic safe?

Health

What is the purpose of the funnel?

What are the maximum and minimum mug diameters the AeroPress Original and AeroPress Clear fit?

What are the dimensions of the AeroPress Original and AeroPress Clear?

Do the AeroPress Original, AeroPress Clear, AeroPress Go Plus, and AeroPress Go fit on the same size mugs, or does one fit on a larger size mug than the other?

What is that hissing sound when I press?

I want to hear about your new products!

Why did you take the numbers off the AeroPress Original plunger?

Why are there holes in the sides of the AeroPress filter cap? Doesn’t the coffee coming out of them miss being paper-filtered?

Why did you remove the four ridges on the outside of the AeroPress Original plunger?

What are the dimensions of the AeroPress Original, AeroPress Clear, and AeroPress Go Plus?

Product Design

I can't screw the filter cap onto the AeroPress Go chamber. What's wrong?

How much coffee can the AeroPress Go make in one press?

How much does the AeroPress Go weigh?

How many micro-filters fit into the AeroPress Go Filter Holder?

What materials go into making the AeroPress Go?

How much liquid does the AeroPress Go mug hold?

Is the AeroPress Go mug microwaveable?

How many AeroPress micro-filters come with the AeroPress Go?

Where is the AeroPress Go manufactured?

AeroPress vs AeroPress Go: What’s the difference?

Are the AeroPress Go mug and lid dishwasher safe?

What size filters are compatible with the AeroPress Go Filter Holder?

AeroPress Go Travel Coffee Press

What is the difference between the AeroPress Stainless Steel Filter and the AeroPress paper micro-filters?

Is the metal used in the AeroPress Stainless Steel Filter food-safe?

Which AeroPress coffee makers are compatible with AeroPress Stainless Steel Filters?

What is the difference between 316 and 304 stainless steel?

Does AeroPress manufacture any of the other metal filters on the market?

Can I clean the reusable metal filter in the dishwasher?

Are AeroPress filters compostable?

Is there dioxin in AeroPress paper micro-filters?

What size filter do I use with my AeroPress coffee maker?

Water is flowing too fast through my AeroPress metal filter.

What size filter does the AeroPress Organizer Stand hold?

What size filter do I use with my AeroPress Flow Control Filter Cap?

What size filters are compatible with the AeroPress Filter Holder?

How many micro-filters fit into the AeroPress Filter Holder?

Can I clean the AeroPress Stainless Steel Filter in the dishwasher?

Filters

My seal no longer forms a tight seal with the chamber. What happened?

The seal came off the plunger. Can I put it back on?

Does the AeroPress seal wear down over time?

My seal has a rubbery smell.

The food-grade silicone seal came off the plunger. Can I put it back on?

Seal

Where are AeroPress products manufactured?

How much does the AeroPress Original weigh?

How do I separate the chamber and plunger?

The filter cap is stuck tight onto the chamber. How do I remove it?

What is the warranty on AeroPress coffee makers?

Can you take AeroPress camping?

Why are there scratches on my AeroPress chamber?

My AeroPress Original chamber has developed crazing. What happened?

How much caffeine is in AeroPress brewed coffee?

I peeled off the sticker from the AeroPress chamber and it left some sticky residue. How do I remove it?

Can I press into a glass carafe?

Miscellaneous Questions

How does the AeroPress Flow Control Filter Cap work?

How do you clean the AeroPress Flow Control Filter Cap?

How do I easily remove the paper filter from the AeroPress Flow Control Filter Cap after brewing?

Does the AeroPress Flow Control Filter Cap work with all AeroPress models?

Does the AeroPress Flow Control Filter Cap make real espresso?

Where is the AeroPress Flow Control Filter Cap made?

Do I need to use a filter with the AeroPress Flow Control Filter Cap?

AeroPress Flow Control Filter Cap

What is the difference between the AeroPress XL and the AeroPress Original?

What is the capacity of the AeroPress XL?

How do you clean the AeroPress XL?

What grind size works best with the AeroPress XL?

AeroPress XL Coffee Maker

Is the AeroPress Clear dishwasher safe?

Is it BPA-free?

How much coffee does the AeroPress Clear make?

What is the difference between the AeroPress Clear and the AeroPress Original?

AeroPress Clear Coffee Maker

Is the AeroPress Go Plus tumbler insulated?

What is the AeroPress Go Plus made out of?

Does the AeroPress Go Plus tumbler fit in cup holders?

How much coffee does the AeroPress Go Plus tumbler hold?

What kind of coffee does the AeroPress Go Plus make?

Does the AeroPress Go Plus make cold brew?

Is the AeroPress Go Plus dishwasher-safe?

What does the AeroPress Go Plus include?

How many paper filters fit in the built-in filter holder?

Is the AeroPress Go Plus BPA-free?

How much does the AeroPress Go Plus weigh?

If I snap the slider shut on my Go Plus lid after taking a sip, a little bit of coffee splashes. How do I keep that from happening?

The slider on my Go Plus lid won't open far enough. What’s wrong?

Will my AeroPress Original, Premium, Go or Clear fit inside the Go Plus tumbler?

AeroPress Go Plus Travel Coffee System

Is AeroPress Steel dishwasher-safe?

Does the stainless steel chamber get hot?

Does AeroPress Steel lose significant amounts of heat due to its all-Stainless-Steel design?

Is the Steel meant for travel?

My Steel filter cap gets hot after brewing. What do I do?

What materials go into making AeroPress Steel?

What is 304 stainless steel? Is it the same as 18/8 stainless steel?

Why is AeroPress Steel manufactured with professional-grade 304 stainless steel?

Why does AeroPress Steel use vacuum-insulated double-wall construction instead of standard double-wall construction?

What is the capacity of AeroPress Steel?

What size filters work with the AeroPress Steel?

Can I use the standard-size AeroPress Flow Control Cap with AeroPress Steel?

Why are there numbers (1-5) on the chamber of AeroPress Steel if you can’t see the coffee inside?

I noticed that my AeroPress Steel seal stays compressed inside the chamber when I store it with the plunger inside. Is that a problem?

I have a question about my order.Updated 9 months ago